Unfortunately, we are not able to amend the
order already paid. The only solution is to cancel the order and place a new
one. However, please note that according to our cancellation policy the order
can be cancelled only within 24 hours of placing it.
Should an item be missing from your delivery, please contact us and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference.
Note: Please make you to state your order number / ID.
Complying with Hong Kong regulations, all of your purchases on Playful Socks are tax free. However, orders to countries outside of Hong Kong may subject to local VAT, import duties and/or taxes, which are levied once your package reaches your country. Playful Socks do not collect such VAT, duties and/or taxes. Please contact your local customs for more information.